Custom software and AI automation, engineered in New York

Systems your company can run on for the next decade.

We design, build and operate the CRM, finance, telephony and automation platforms large organizations depend on, integrated with what you already have.

50+systems delivered
2,500+hours saved for clients every month
98%client satisfaction
5xaverage return on investment

What we build

Four kinds of systems we have built many times, for companies with hundreds of users and strict requirements.

AI process automation

We map the work your teams repeat every day and replace it with systems that route, decide and reconcile on their own. Human review stays where it matters.

  • Document intake, classification and data extraction
  • Approval and exception workflows across departments
  • Agents that answer, triage and escalate customer requests
Learn about ai process automation

CRM built around your sales process

A CRM that follows how your organization actually sells, instead of forcing the process into a vendor template. No per-seat licensing, full ownership of your data.

  • Pipeline, territories and forecasting on your rules
  • Integrated with ERP, marketing and support tools
  • Migration from Salesforce, HubSpot or spreadsheets
Learn about crm built around your sales process

Financial software you can audit

Billing, reconciliation, reporting and payment flows engineered for accuracy, traceability and the controls your auditors expect.

  • Automated close and consolidated reporting
  • Payment processing and multi-entity invoicing
  • Role-based access with complete audit trails
Learn about financial software you can audit

Phone systems with AI on every call

Browser-based telephony for sales and support floors: live transcription, real-time guidance, automatic summaries and scoring, connected to your CRM.

  • Softphone, IVR and call routing in the browser
  • Transcripts and insights stored with the customer record
  • Compliance recording and quality review
Learn about phone systems with ai on every call

How an engagement runs

Fixed scope, written architecture and a team you can call. The same four steps for every project.

1

Discovery

We sit with the people who do the work, map the systems involved and agree on what success looks like in numbers.

2

Architecture

A written design: data model, integrations, security and the rollout plan. You approve it before we build.

3

Build

Senior engineers ship in short cycles you can review. Every release is tested against your real data.

4

Run

We operate, monitor and improve the system after launch, with response times set in writing.

Why large organizations work with us

Senior engineers, not a rotating bench

The people who design your system are the people who build and run it. You will know them by name, and they will know your business.

Built to pass security and compliance review

Role-based access, encryption at rest and in transit, audit logs and documented data flows come standard. We have delivered HIPAA and financial-grade systems.

Integrated with what you already run

ERP, banking, telephony, marketing and legacy databases. We connect to your existing stack rather than asking you to replace it.

What clients say

“High Performance Online automated our entire lead management process. What used to take our team 6 hours daily now happens automatically. Our response time went from 4 hours to under 5 minutes.”
Michael RodriguezCOO, Meridian Healthcare Group
“We switched from Salesforce to their custom CRM and saved $180K annually. No more per-user fees, and the system actually does what we need without the workarounds.”
David LeeCEO, Axiom Capital Partners
“They modernized our 15-year-old PHP system without a single day of downtime. Our team didn't even notice the migration was happening. Now we're 10x faster.”
Amanda ChenCTO, Vertex Labs

Tell us what you need to build

Describe the problem in a few lines. An engineer, not a salesperson, will reply within one business day with questions and a first opinion.

New York, serving clients worldwide

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